Industry News

Protect Your Business with the Right Cybersecurity Investment

CRTC Group in BOSS Magazine! We are excited to announce our feature in BOSS Magazine. The “BOSS Magazine” covers news and trends in various areas

Virtual museum visits improve well-being for elderly, study finds. “On a global scale, this participatory art-based activity could become a model that could be offered

After reading Jane Frankland’s (Founder of The Source Platform for Women in Cyber) recent newsletter, I wanted to share a few thoughts. In Edition 7

Security as a Service (SECaaS) Market to Grow USD 15610 Million by2028 at a CAGR of 22.7% | Valuates Reports The global Security as a

“Provide Customer Engagement, anywhere, via multiple integrated channels to ensure a seamless customer experience ~ Omni-Channel I ran across a LinkedIn Post that inspired my article. Kyle Coleman, VP

Does your organization rely on Microsoft Teams for Voice, Collaboration, Messaging and Conferencing? If so, how did the March 15th, Microsoft / Azure outage impact

My son (Carter who recently received a Scholarship to Attend and Play Football at Minot State University – “Go Beavers ~ Build the Dam!”) and

Today, Contact Centers interact with customers across multiple channels (traditional voice and digital channels) delivering a mix of customer service, product / service fulfillment, helpdesk