Jennifer Cole, Account manager and Operations Coordinator is an experienced professional, working in industries including manufacturing, accounting, and food & beverage. Jennifer is a people expert specializing in problem solving and account management. She is committed to delivering concierge level customer experiences. She enjoys helping clients get the most from their technology investments in her hybrid role with CrossRoads Technologies Consulting Group. Jennifer brings her lifelong passion of learning and management to her role as an Account Manager, this is evident in how Jennifer supports our clients in every step of their solution acquisition journey.
Our customers’ success, especially their goal of efficient utilization of innovative solutions, is Jennifer’s top priority.
As a social person who truly cares for each client, Jennifer finds it rewarding to work with both clients and our vendors to deliver a seamless experience. She uses her skill with modern technology and programs to assist the team in monitoring the timelines of projects and contracts.
Jennifer currently resides in Texas with her husband of 20 years and has two sons Orion and Kyle plus her fur baby Miss T and feather friend, her parrot Pico.