Services
Crossroads Technologies Consulting Group
UCaaS and CCaaS
Let us help you improve your communication internally and externally across different media streams with CCaaS and UCaaS.
UCaaS (Universal Communications)
- Hosted VoIP
- Teams Integration
- SIP Trunking
- Collaboration / Video Conferencing
- Compliance Audits
CcaaS (Contact Center)
- Professional Project Management
- Professional Services for Install, Implementation, and Training
- AI Integration
- CRM Integration
Internet and Private Networking
Any thriving business relies on a strong and secured internet connection and private networking. This is where we come in! we provide top-notch networking solutions to businesses of any size and type.
Networking & SD-Wan
- SDN & VNS
- Dedicated Internet - Fiber
- Cable Broadband / DSL
- P2P
- Business Continuity
- Cloud Connect
- Microwave Fixed Wireless
Data Center and Cloud
Our experts strive hard to help you determine the best data and cloud solutions for your business. Apart from helping you choose the perfect Cloud strategy, we will also help you in the overall transition or migration of your IT infrastructure.
Cloud Services
- AWS, Azure, Microsoft 365
- Sharepoint
- Hosted Exchange
- Data Center
Colocation
- Private, Public, or Hybrid Cloud
- Managed and Unmanaged Solutions
- Including Office 365 and other Microsoft Products
Security
CrossRoads will help you adapt industry standard compliances to keep your data secure and your company compliant.
Security
- Network Vulnerability Assesment
- SaaS
- Managed Premise / Cloud Firewall
- Unified Threat Management
- Compliance Audits
- Penetration Testing
- Incident Detection & Response
- IPS / IDS
- Mobile & IoT Security
- Network Security Monitoring and Managment
Managed IT and
Desktop Support
We understand that businesses often have more projects at hand than the expertise and time available. CrossRoads can assist in project management on your behalf to 3rd party vendors for maximum efficiency.
Managed IT and Desktop Support
- Cloud Security
- Hosted / Virtual Desktop
- Mobile Device Management
- IT Support, Monitoring & Management (MSP)
- TEM / MEM
Project & Account Management
CrossRoads is dedicated to helping you get the most of your provider. All you have to do is tell us about the problem and our experts will handle the rest. Examples such are mobile deployments of mobile devices or phones!
Project & Account Managment
- TCO – Total Cost of Ownership evaluation of current technology
- Customized road map of current and future projects on your timeline
- Personalized Dedicated Team
- Enterprise clients will have an assigned PM (Project Manager)
- Quarterly reviews
Hardware
- Headsets
- Conference Room Equipment
- Servers, Routers, etc.
- Managed and Unmanaged
Services
- RFP Development
- Contract Negotiations
- Billing Audits
- Dark Web Search
Industries
- Mortgage & Real Estate
- Education
- Healthcare & Medical
- Finance & Insurance
- Logistics & Distribution
- Non-Profit & Government
- Entertainment & Hospitality
- Enterprise Organizations